Terms & Conditions

Conrad Spine & Sport provides chiropractic care, functional rehabilitation, movement assessment, and related musculoskeletal health services to patients in Frisco, Texas and the surrounding DFW area. Services are provided in person at our clinic location.

Our services are intended for adults seeking evaluation and care for musculoskeletal conditions, chronic pain, sports rehabilitation, hypermobility-related disorders, and related concerns. We also provide independent medical evaluation and documentation services for eligible veterans.

Nothing on this website constitutes medical advice, diagnosis, or treatment. Information provided through our website, blog, quizzes, or chatbot is for general educational purposes only. A formal patient-provider relationship is established only through an in-person clinical visit.

We reserve the right to decline or discontinue services to any individual at our professional discretion, including but not limited to cases where care is not clinically appropriate or where a therapeutic relationship cannot be maintained.

All care provided by Conrad Spine & Sport is based on clinical assessment and professional judgment. However, we make no guarantee, express or implied, regarding specific outcomes, results, or the resolution of any condition.

Individual results vary based on factors including but not limited to the nature and severity of the condition, the patient's overall health, adherence to the care plan, and factors outside our control. Past outcomes described in testimonials or case examples are not a guarantee of similar results for any individual patient.

Testimonials and patient stories published on this website reflect individual experiences and are not representative of typical outcomes. They are provided for informational purposes only.

By engaging our services, you acknowledge that you understand and accept this limitation, and that you are not relying on any representation of guaranteed results in your decision to seek care.

Appointments are available by scheduling through our website or by contacting our office directly. We ask that you arrive on time for your scheduled appointment. Late arrivals may result in a shortened session or rescheduling at our discretion.

Cancellation Notice

We require a minimum of 24 hours' notice to cancel or reschedule an appointment. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee. Repeated late cancellations or no-shows may result in a requirement to prepay for future appointments or discharge from the practice.

No-Show Policy

A no-show is defined as failing to attend a scheduled appointment without prior notice. No-shows may be subject to a fee and may affect your ability to schedule future appointments. We understand that emergencies occur and handle these situations on a case-by-case basis.

Rescheduling

You may reschedule your appointment at any time with at least 24 hours' notice at no charge. To cancel or reschedule, please contact us by phone at (469) 552-5904 or by email at [email protected].

Conrad Spine & Sport operates on a private-pay basis. Payment is due at the time of service unless a payment plan has been arranged in advance. We accept major credit cards and CareCredit financing.

We do not bill insurance directly. Upon request, we can provide a superbill or documentation that you may submit to your insurance provider for potential out-of-network reimbursement. We make no guarantee of reimbursement from any insurance carrier.

Fees for services are discussed during the initial Clarity Visit. All fees are subject to change with reasonable notice. Veterans documentation services (records review, medical evaluation, NEXUS opinion) are priced separately and are disclosed prior to the commencement of those services.

Ownership

All content on this website — including but not limited to text, articles, blog posts, educational materials, graphics, photographs, illustrations, logos, service marks, trade names, video content, audio content, software, and the overall selection, arrangement, and presentation of such content — is the exclusive property of Conrad Spine & Sport, LLC or its licensors and is protected by United States copyright law (17 U.S.C. § 101 et seq.), trademark law, and other applicable intellectual property laws and international treaties.

Copyright

The text, images, graphics, and other materials on this website are protected by copyright. All rights are reserved. The copyright notice "© 2026 Conrad Spine & Sport, LLC. All Rights Reserved." applies to all original content published on this website unless otherwise indicated.

No portion of this website may be reproduced, duplicated, copied, sold, resold, visited, scraped, or otherwise exploited for any commercial purpose without the express prior written permission of Conrad Spine & Sport, LLC. Unauthorized reproduction or distribution of any content from this website may result in civil and criminal penalties under applicable law.

Trademarks

"Conrad Spine & Sport," the Conrad Spine & Sport logo, "The Chronic Pain Blueprint," and any other product or service names, slogans, or logos appearing on this website are trademarks or service marks of Conrad Spine & Sport, LLC. These marks may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among consumers, or in any manner that disparages or discredits Conrad Spine & Sport. All other trademarks, service marks, and logos used on this website are the property of their respective owners.

Limited License for Personal Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use this website for your personal, non-commercial informational purposes only. This license does not include the right to:

• Reproduce, modify, distribute, transmit, display, perform, or create derivative works from any content on this website
• Use any data mining, robots, scrapers, or similar data gathering or extraction tools on any portion of this website
• Download or copy account information for the benefit of another person or entity
• Frame or mirror any portion of this website without our prior written consent
• Use any meta tags or other hidden text utilizing our name or trademarks without our prior written consent

Any use of this website not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other applicable laws.

User-Submitted Content

If you submit any content to us through forms, quizzes, or other means (such as health history information or testimonials), you grant Conrad Spine & Sport, LLC a non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, and display that content in connection with our services and marketing, subject to our Privacy Policy. You represent that you own or have the necessary rights to submit such content and that it does not infringe any third-party rights.

DMCA Notice and Takedown

If you believe that any content on this website infringes your copyright, please send a written notice to our designated agent containing the following information: (1) a description of the copyrighted work you claim has been infringed; (2) a description of where the allegedly infringing material is located on our website; (3) your contact information; (4) a statement that you have a good-faith belief that the use is not authorized by the copyright owner; (5) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf.

DMCA notices should be sent to: [email protected]

You may use this website for personal, non-commercial purposes only. You agree not to use this website in any way that is unlawful, harmful, or that could damage, disable, or impair the website or interfere with any other party's use of it. Prohibited conduct includes, but is not limited to, attempting to gain unauthorized access to any portion of the website, transmitting any harmful or disruptive code, or using the website to collect personal information about other users without their consent.

We reserve the right to terminate or restrict your access to this website at any time, without notice, for any conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

Our website may contain links to third-party websites, including scheduling platforms, financing providers, and social media. These links are provided for your convenience only. We do not endorse, control, or assume responsibility for the content, privacy practices, or terms of any third-party website. Your use of third-party websites is at your own risk.

To the fullest extent permitted by applicable law, Conrad Spine & Sport, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services, including but not limited to loss of data, loss of revenue, or personal injury, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising out of or relating to these Terms or our services shall not exceed the amount you paid us for the specific service giving rise to the claim.

You agree to indemnify, defend, and hold harmless Conrad Spine & Sport, LLC and its officers, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or in any way connected with your access to or use of our website or services, your violation of these Terms, or your violation of any applicable law or the rights of any third party.

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or our services shall be resolved exclusively in the state or federal courts located in Collin County, Texas, and you consent to the personal jurisdiction of those courts.

We reserve the right to update or modify these Terms at any time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of our website or services after any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

If you have questions about these Terms or our services, please contact us: